Frequently asked questions

Can all products be used by both men and women?

All Torriden products can be used by both men and women, regardless of gender. The brand aims to provide the highest quality ingredients and the best formulas to develop skin care products that protect the skin from various air pollutants in modern society (such as fine particles and yellow sand). Torriden puts solving various skin problems for customers first, which is the characteristic of this brand. Therefore, both men and women can use Torriden's various products with confidence.

Where is the manufacturing date marked?

The manufacturing date is marked as follows:
For products packaged in tubes, the manufacturing number and expiration date will be marked on the front and back of the tube.
For bottled or canned products, the manufacturing number and expiration date will be marked on the bottom of the bottle.

Do you have any questions about the storage and maintenance of the product?

【Product Storage Precautions】
Please store the product at room temperature.
Avoid exposing the product to extreme heat, cold or sudden temperature changes.
Please keep away from direct sunlight.
If low temperature storage is required, it is recommended that you place the product in a cosmetic refrigerator rather than a regular household refrigerator, as the temperature of a regular refrigerator may be too low and cause the product contents to freeze.
Please store the product in a well-ventilated and dry environment.
The temperature and humidity in the bathroom environment vary greatly, so it is not suitable as a place to store products.

【Precautions for use and storage】
Please clean your hands when using the product.
After use, be sure to cover the product cap to avoid air contact and oxidation of the product.
Regardless of whether the product is being stored or used daily, always keep the product cap closed when not in use.

What is the product validity period?

Before opening: 3 years from the date of manufacture After opening: 1 year after opening It is recommended that you use up the product as soon as possible and store it in a cool, dark environment, away from air, ultraviolet rays and high temperatures to avoid product deterioration.

Can I use only one of the toner/serum/lotion/cream?

Depending on your skin condition, if it does not feel too dry, you can use one of the skin care products (such as toner, essence, lotion or cream).
But if you feel your skin is dry, it is recommended that you adopt a complete skin care regimen in stages, rather than using only a single product.
Because different skin care products contain targeted effective ingredients, by using them together, they can better target your skin needs and exert their skin care effects.

The bottle seems a little underfilled?

I know you may have concerns about the capacity of tubular products.
Usually, in order to ensure that the seal of a tubular product container is well sealed, manufacturers will design the actual capacity of the container to be slightly larger than the indicated capacity. This is not to intentionally reduce the filling volume of the product, but to ensure that there is no loss of product during use due to container sealing.
So, although the capacity of the tubular product you purchase may be slightly smaller than the actual capacity, the manufacturer will still ensure that you are provided with the product with the indicated capacity. You can use it with confidence without worrying about any problems.

When using cosmetics, can the effects be seen immediately?

For skin that needs soothing or hydration, using the right cosmetics can help. These products provide moisture to the skin, making dry skin more moisturized, soft and comfortable.
However, everyone needs to understand that cosmetics are not medicines after all, and you cannot see immediate and obvious improvements in therapeutic effects after use like you would with medicines. In contrast, the effects of cosmetics require a period of continuous use before they become apparent.
Therefore, even if you do not see significant changes in your skin condition immediately after use, please continue to use it. As long as you stick to it, cosmetics will eventually play their due nourishing and moisturizing role and bring about improvements to the skin.

What is the order and method of using the products?

Apply the products gently in the following order: skin - essence - lotion - moisturizer and pat gently for absorption.
After complete absorption, fully absorb the product of the next step in the same way.
If your skin is very dry, apply the same product in smaller amounts over several times to help keep your skin moisturized.